Freshdesk by Freshworks

Customer.io

AI-powered customer engagement platform for personalized messaging across email, SMS, push and in-app.

Drift

Conversational marketing platform using chatbots to qualify and route website visitors to sales in real time.

Gorgias

To grow your brand, you need to offer experiences that build loyalty. Meet the automated CX platform that delights customers, empowers your team, and drives your business forward.

Help Scout

12,000+ businesses use Help Scout to delight and retain more customers across all their support channels. With email, chat, and social conversations in one place, nothing slips through the cracks.

Intercom

Customer messaging platform combining live chat, help desk, and AI-powered support automation.

Landbot

No-code chatbot builder for WhatsApp, web, and social messaging automation.

Manychat

Chat marketing platform for automating conversations on Instagram and WhatsApp.

SleekFlow

Omnichannel conversational AI platform for social commerce and customer engagement.

Zendesk0.0

vs

Freshdesk by Freshworks0.0

Zendesk and Freshdesk are both ticket-based helpdesks — Zendesk is the more mature, enterprise-ready option, Freshdesk the more affordable, faster-to-set-up alternative.