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Flatpay

7.9

Card payment processing platform for small and medium businesses in Europe.

Finance & PaymentsContact for Pricing
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Flatpay score7.9/10
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Strengths

  • Flat-rate pricing per transaction is easy to understand and compare against a bank's tiered rates
  • Terminals are typically set up and taking payments the same day
  • Onboarding is done by a local rep in person in several markets, rare for a payments company at this size
  • No long lock-in contracts common with traditional bank terminal leases

Trade-offs

  • Only available in a handful of European countries so far, mainly Nordic and Western Europe
  • Built for in-person card payments — not a fit for an online-only or US-based business
  • Fewer POS and accounting software integrations than larger, more established payment platforms

Use cases

  • Accepting in-person card payments at a retail shop, salon, or restaurant
  • Getting a payment terminal installed and working the same day, without a long contract
  • Wanting one flat transaction rate instead of tiered interchange-plus pricing
  • Getting hands-on, in-person setup help rather than a self-serve signup flow

Flatpay's whole premise is a reaction to how confusing traditional merchant payment terminals are: tiered interchange rates, long lease contracts, and a sales process built for banks rather than shop owners. Flatpay instead offers one flat rate per card transaction, a terminal that typically gets installed and working the same day, and — unusually for this category — an actual person who shows up to help a small business owner set it up.

That in-person, high-touch onboarding is both its strongest differentiator and its natural limit: it only scales to the European markets Flatpay has actually built local sales and support teams in, mostly Nordic and Western European countries so far. If your business takes in-person card payments in one of those markets, the flat pricing and fast setup are a genuine relief compared to a bank's fee schedule. If you sell online, or you're outside its current coverage area, it's simply not built for you yet.

Verdict: a refreshingly simple, fairly priced terminal for brick-and-mortar businesses in the European markets it serves — check coverage in your country before getting attached to it.